Help
Frequently Asked Questions.
Answers about our barrier-first philosophy, silver science, products, and how we care for your skin.
- Barrier-first skincare
- Silver-powered
- hello@theelement47.com
FAQs
Questions Answered.
About the brand
What makes The Element 47 different?
Why should I trust The Element 47?
We prioritise science, safety, and transparency.
- Dermatologically tested formulations
- Made in GMP-certified facilities
- Globally sourced, high-quality ingredients
- No hype — only performance-driven skincare
Are your products safe for sensitive or acne-prone skin?
Yes. All products are:
- Artificial fragrance-free
- Non-comedogenic
- Barrier-safe
Designed specifically for sensitive, acne-prone, and reactive skin.
Can I use your products for conditions like eczema or rosacea?
Are your products safe for long-term use?
Do you develop your own formulations?
Yes — all our formulations are carefully developed through strategic collaborations with global cosmetology R&D laboratories.
We work closely with a governing council of scientists, dermatologists, and cosmetologists to ensure every product is science-led and skin-safe. Each formulation goes through rigorous development, validation, and testing processes in certified facilities, ensuring it meets the highest standards of quality, safety, and long-term skin compatibility.
At The Element 47, our focus is not just on creating products — it’s on building formulations that support stronger, healthier skin over time.
Why is it called The Element 47?
Why should I try The Element 47?
Silver & science
What is Silver-Tech?
Silver-Tech is our blend of colloidal silver and skin-repair actives that helps:
- Reduce inflammation
- Fight acne-causing bacteria
- Support skin healing
- Strengthen the barrier
What is colloidal silver?
Is colloidal silver safe for skin?
Yes — when used topically in well-formulated skincare, colloidal silver is considered safe and skin-compatible. It has been widely used in advanced skincare and medical-grade applications like wound care, thanks to its gentle yet effective properties.
At The Element 47, we use carefully calibrated, low concentrations to ensure it remains non-irritating and suitable even for sensitive skin.
Why is colloidal silver good for skin?
Colloidal silver is valued for its ability to support healthier-looking skin in multiple ways:
- Helps maintain a clean, balanced skin surface
- Supports the skin’s natural protective barrier
- Helps reduce the appearance of redness and irritation
- Promotes a calmer, more resilient skin feel
This makes it especially beneficial for acne-prone, sensitive, and stressed skin.
Is colloidal silver an approved ingredient?
What concentration of colloidal silver is safe?
Safety lies in precision and formulation science. At The Element 47, we use low, skin-friendly concentrations (ppm levels) that are:
- Effective
- Non-irritating
- Suitable for regular use
Our formulations are designed to deliver benefits without overwhelming the skin.
Is there research supporting colloidal silver in skincare?
Yes, colloidal silver has been extensively studied, particularly for its:
- Antimicrobial properties
- Use in skin protection and wound care
- Role in supporting skin recovery environments
These properties are why it continues to be used in advanced dermatological and skincare formulations worldwide.
Do you use silver as a trendy ingredient?
Will silver turn my skin grey?
Is silver better than Vitamin C or Niacinamide?
Results & skin
How soon will I see results?
Our products are Green Chemistry Crafted and designed to work on the root cause, not just deliver instant, short-term results. They focus on strengthening your skin barrier over time, helping your skin become healthier, stronger, and more resilient with consistent use.
Because skin naturally renews itself over 28–42 days, our formulations are not designed for overnight transformation. However, most users begin to notice visible improvements within the first couple of weeks.
What you can typically expect:
- Hydration & barrier repair: 3–5 days
- Acne & redness: 7–10 days
- Glow & pigmentation: 3–4 weeks
- Fine lines & skin repair: 4–6 weeks
Consistent use delivers the best results — this is not quick-fix skincare, it’s long-term skin health.
What skin concerns do you address?
- Acne & breakouts
- Pigmentation & dark spots
- Sensitivity & redness
- Barrier damage
- Dullness & uneven tone
- Early signs of aging
Do your products cause purging?
Ingredients & safety
Are your products free from harmful ingredients?
Do your products contain fragrance?
Are your products vegan and cruelty-free?
Products & routine
How do I choose the right products?
- Barrier repair: Moisturiser, Lip Balm
- Daily protection: Sunscreen
- Glow & pigmentation: Serum, De-Tan Gel
- Night repair: Dream Cream
- Cleansing: Cleanser
You can also start with our combo kits.
Can I use these with my current routine (Vitamin C, Retinol, etc.)?
Quality & manufacturing
Why are your products premium priced?
Where are your products made?
Do you have clinical backing?
Orders & shopping
Do you offer returns or refunds?
Yes. We offer a hassle-free return and refund policy (terms apply).
Contact: hello@theelement47.com · Refund & Cancellation Policy
Are you available offline?
Do you offer deals or bundles?
Who it’s for
Who can use The Element 47 products?
Everyone. Our products are unisex, inclusive, and suitable for all skin types and tones.
Suitable for dry, oily, combination, sensitive, and mature skin types.
Is it suitable for all age groups?
Can these be used by men?
Sustainability
Is The Element 47 eco-conscious?
Yes. We focus on:
- Minimal, recyclable packaging
- Responsible ingredient sourcing
- Conscious formulation practices